Job Role: Process Executive
Company: Infosys BPM Limited
Job ID: PROGEN-EXTERNAL-240621
Experience: 0 – 2 Years
Qualification: Any Graduate (Full Time)
Location: Bangalore / Mysore / Pune (Flexible to Relocate)
Work Mode: Work From Office
Shift: Night Shifts
Job Responsibilities:
• Handle customer issues through voice process (calls)
• Provide quick and effective resolutions to client queries
• Analyze problems and resolve them independently
• Maintain high customer satisfaction and respect customer time
• Ensure quality communication and service delivery
Requirements:
• Excellent communication skills
• Strong problem-solving ability
• Good time management skills
• Willingness to work in night shifts
• Open to rotational week offs
Preferred Skills:
• Customer Service (Voice Process)
Key Highlights:
• Freshers can apply
• Work from office role
• PAN India flexibility
• Immediate hiring
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